The Recruitment Bureau

With over 25 years experience in recruitment at all levels
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12 Months Rebate and Replacement comes as Standard

Peace of Mind and Cost Effective Recruitment

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Sales, Marketing and Customer Service Recruitment

Finding the right candidate for your business

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what our clients say...

“The hiring process was seamless…I can confidently say that we found the right person for our organisation.”

AS – Head of Digital & Marketing

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what our clients say...

“TRBtalent found me two excellent Customer Service Specialists, within a few weeks of my initial inquiry. Jeremy understood exactly what we were looking for and kept us informed throughout the process. The whole recruitment process couldn’t have been any easier.”

HR – Brand Manager

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what our clients say...

“TRBtalent have been instrumental in building a high-performing team for us. Their contribution has included the development of an overall Talent Acquisition Strategy and the creation of structured programs for Candidate Skill Assessment and Cultural Fit Analysis.”

GB – Managing Director

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Sales Recruitment

  • image for Sales Recruitment in customer centric recruitment showing smiling young executive

Finding the best sales talent.  Whether it be a sales director or graduate trainee, consultative or transactional sales, account development or new business, office based or on the road, our clearly defined and proven sales recruitment strategy delivers outstanding candidates. 

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Marketing Recruitment

  • image for Marketing Recruitment in customer centric recruitment showing smiling young woman wearing earphones on a call

From Digital to Creative to Communications Marketing. We understand the skills and attributes required to deliver you the marketing talent at all levels and for all disciplines.   Let’s work together to find you the talent to drive your marketing strategy. 

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Customer Service and Call Centre Recruitment

  • image for Customer Service and Call Centre Recruitment in customer centric recruitment showing smiling young woman wearing earphones on a call with a customer

Keeping customers happy is far from easy and recruiting the right customer service and call centre talent is vital for your organisation’s success.  Even with low unemployment, a limited talent pool and fierce competition, we can help you find customer service superstars.

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Sales Support
Recruitment

  • Sales Support Recruitment in customer centric recruitment showing executives in office chatting as a group

Behind every successful sales team is great sales support.  Recruiting the right people to support an organisation’s sales function cannot be underestimated and can be key to hitting sales targets.  Work with The Recruitment Bureau to find your perfect sales support talent.

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The Recruitment Bureau – Proud to be different

The Recruitment Bureau (Kent) was created by Jeremy Barwick to better meet the business needs of organisations from all market sectors. He has developed a bespoke recruitment process that matches businesses with candidates that truly fit – creating long-term, win-win recruitment solutions.  Jeremy, as a senior executive in various business sectors for over 25 years, became increasingly frustrated with the conveyor belt approach to recruitment. 

“I am proud in the knowledge that The Recruitment Bureau is different to other agencies.  In order to appeal to the best candidates, we work with businesses to help develop compelling employer branding.  By utilising a comprehensive search and selection process and employing our tailored candidate suitability assessments we deliver the best talent. 

I am so confident in our distinctive approach and to offer peace of mind, The Recruitment Bureau includes an exclusive 12 month Rebate and Replacement policy for all candidates placed.”

Jeremy Barwick, MBA, FREC – Managing Director.

Finding your next great hire

The Recruitment Bureau’s approach is focussed on Customer Centric Recruitment and the principle that happy employees are what make a successful organisation, and our recruitment process is solely built around that belief. We find the talent that will become engaged, motivated and top performing members of your team.   With over 25 years experience in recruitment, in Kent, at all levels we understand what it takes to find the right people for your business. 

  • banner image for customers link to job description upload
  • banner image for candidates link to cv upload and for joining TRB talent pool

Struggling to recruit in a candidate driven market?

The Recruitment Bureau understands the reasons why many organisations are currently struggling to attract the best talent and we offer innovative customer centric recruitment solutions to overcome this very real challenge. We work with our customers to understand their organisation’s culture as well as their recruitment needs and use our experience to develop a customised strategy to both increase response rates and the quality of applications. Let us demonstrate how financial reward is not the only key to attracting your next superstar.

Representing your organisation in the recruitment process 

The Recruitment Bureau finds the candidates with the best cultural and skills fit for your organisation. We ensure our client’s culture and values are reflected at the earliest stages of the recruitment journey, for all candidates, and continue to be demonstrated throughout the recruitment process. The Recruitment Bureau will be the first point of contact between your organisation and your next appointment and we ensure all your candidates’ journeys, whatever the outcome, are handled with respect, provide outstanding levels of interaction and reflect the culture of the business they could be joining. The Recruitment Bureau’s commitment to respectful recruitment is key to identifying and delivering great talent.

Finding Talent 

Located in Kent in the South East of England, the majority of The Recruitment Bureau’s recruitment is located within Kent, London and the Home Counties. However, in line with the move to remote working, we also provide nationwide recruitment services for clients throughout the United Kingdom. Wherever you are located our recruitment services will find the talent that fits your organisation; in the private, public and third sector, from senior executives to graduate trainees, and everyone in between.

The Recruitment Bureau and Customer Centric Recruitment 

The Recruitment Bureau’s Customer Centric Recruitment is about putting our clients right at the heart of our business. Learning how each of you want to work and building a tailored recruitment plan to meet those individual needs. Pro-active communication, listening, adapting and meeting changing needs is how we develop strong long-lasting relationships with both employers and candidates.

    Talent Assessment at The Recruitment Bureau

    • image for talent assessment in customer centric recruitment showing young man with earphones on concentrating on his computer

    Candidates hired on merit, rather than background, tend to stay longer and perform better. Good candidates appreciate good screening tests, ensuring a positive candidate experience. Whatever role and level of seniority, we have skills and behavioural tests that help you know a candidate better.

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    Corporate Social Responsibility

    • image for corporate social responsibility in customer centric recruitment showing young woman making a heart shape with her hands

    CSR is important to The Recruitment Bureau and has also become an important deciding factor alongside offering great benefits and competitive salaries to recruits who now prioritise social responsibility in their own lives and want to join organisations that care about their well-being, as well as that of the community.

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    Pricing and Rebate Policy

    • banner image for pricing and exclusive twelve month rebate policy for customer centric recruitment services

    In line with our customer centric philosophy and policy of openess, we are comfortable to publish our recruitment fees and exclusive rebate scheme. We offer three different contractual terms for the delivery of our recruitment services. Our 12-month rebate scheme remains the same for all three.

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    Finding Talent

    • image for finding talent in customer centric recruitment showing two female executives smiling and chatting in an office environment

    The Recruitment Bureau utilises innovative search and selection solutions to attract the best talent in the field. For each role we develop a bespoke marketing programme, tailored to the specific requirements of your organisation and the position being filled. Let’s chat and build a winning plan!

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    Profile image of a smiling Jeremy Barwick founder and MD of TRB talent

    “Having utilised both sides of the recruitment industry for over 30 years, on too many occasions I witnessed it falling short in its delivery, to both organisations recruiting and equally importantly to those individuals applying. I formed The Recruitment Bureau because I knew there was a more effective, respectful and customer-centric way.”

    Jeremy Barwick MBA, FREC– Director – The Recruitment Bureau (Kent)
    Exclusive 12-Month Rebate and Replacement Policy
     
    • At TRBtalent, we are committed to finding the best candidates for your organisation, ensuring they are a long-term fit.
    • To give you peace of mind, we offer all our clients an exclusive 12-month rebate and replacement policy. This guarantee allows you to recruit confidently, knowing that if the placement doesn’t work out, we have you covered.
    Competitive Fees and Flexible Payment Plans
     
    • We understand the importance of managing recruitment costs effectively.
    • Our highly competitive fees start at just 12%, allowing your recruitment budget to go further.
    • We offer a monthly payment plan for clients who prefer to spread the fees over time, providing flexibility to meet your financial planning needs.
    By combining our  comprehensive recruitment process with these client-centric policies, TRBtalent ensures you receive exceptional value and security in your hiring decisions.

    finding your ideal candidate
    our 5-step process

    Step 1: Understanding Your Organisation’s DNA
    We start by understanding your organisation’s DNA, business offerings, and culture allowing us to identify candidates who will not only fit in but will also contribute positively and stay long-term.
     
    Step 2: Crafting a Compelling Job Advert
    We create job adverts that do more than just list duties; they highlight your employer brand, organisational culture, and future prospects. This approach attracts candidates genuinely interested in your company and the job.
     
    Step 3: Maximising Candidate Reach
    We employ a dual strategy to reach the best candidates:
    Proactive Candidate Search (63% of successful placements): Utilising advanced AI software across multiple online databases and our own TRBtalentpool© maximises the number of suitable candidates that are aware of your role.
    Job Marketing (37% of successful placements): We market your job on various platforms including general job boards, geographically specific sites, industry-specific sites, social networks, and membership sites to attract a wide range of candidates.
    Step 4: Conducting Thorough Interviews
    No CV is submitted without a thorough vetting process. Each candidate undergoes a meticulously crafted interview to assess their suitability for your role. This rigorous screening ensures that only the best candidates are presented to you.
     
    Step 5: Managing the Job Offer Process
    We handle the job offer stage with great care to minimise risks such as counteroffers and offer rejections. By staying on top of all potential issues, we maximise the chances of offer acceptance.
     
    Commitment to Outstanding Communication
    Aligned with our customer-centric philosophy, we maintain a robust candidate and client communication strategy. We keep all candidates informed about their status at appropriate times throughout the recruitment process, ensuring a positive experience regardless of the outcome.  Our clients receive the same level of engagement.
    By following these steps, we ensure that you find candidates who not only meet your requirements but also align with your company’s values and culture, leading to long-term success and satisfaction for both parties.

    TRBtalent: Confidence in Recruitment

    Exclusive 12-Month Rebate and Replacement Policy
     
    • At TRBtalent, we are committed to finding the best candidates for your organisation, ensuring they are a long-term fit.
    • To give you peace of mind, we offer an exclusive 12-month rebate and replacement policy for all our clients.
    • This guarantee allows you to recruit with confidence, knowing that if the placement doesn’t work out, we have you covered.
    Competitive Fees and Flexible Payment Plans
     
    • We understand the importance of managing recruitment costs effectively.
    • Our highly competitive fees start at just 12.5%, allowing your recruitment budget to go further.
    • We offer a monthly payment plan for clients who prefer to spread the fees over time, providing flexibility to meet your financial planning needs.
    By combining our  comprehensive recruitment process with these client-centric policies, TRBtalent ensures you receive exceptional value and security in your hiring decisions.
    The Hiring Checklist - Building Your Team

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    Diversity, Equity and Inclusion
    - the Ultimate Guide

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