Privacy Policy

Focused candidate wearing headphones
terms-and-conditions-slider
Privacy Policy
CONTACT US NOW

Privacy Policy

Privacy policy

This privacy policy applies between you, and The Recruitment Bureau (Kent) Ltd, the owner and provider of this Website. The Recruitment Bureau (Kent) Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
Datacollectively all information that you submit to The Recruitment Bureau (Kent) Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Lawsany applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPRthe UK General Data Protection Regulation;
The Recruitment Bureau (Kent) Ltd,  
 we  or us		  The Recruitment Bureau (Kent) Ltd, a company incorporated in England and Wales with registered number 13519827 whose registered office is at F04,1st Floor, Knightrider House, , Knightrider St, Maidstone,   Kent,  ME15 6LU; 
User or youany third party that accesses the Website and is not either (i) employed by The Recruitment Bureau (Kent) Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The Recruitment Bureau (Kent) Ltd and accessing the Website in connection with the provision of such services; and
Websitethe website that you are currently using, www.TRBtalent.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  • In this privacy policy, unless the context requires a different interpretation:
    • the singular includes the plural and vice versa;
    • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    • a reference to a person includes firms, companies, government entities, trusts and partnerships;
    • “including” is understood to mean “including without limitation”;
    • reference to any statutory provision includes any modification or amendment of it;
    • the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  • This privacy policy applies only to the actions of The Recruitment Bureau (Kent) Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  • For purposes of the applicable Data Protection Laws, The Recruitment Bureau (Kent) Ltd is the “data controller”. This means that The Recruitment Bureau (Kent) Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  • We may collect the following Data, which includes personal Data, from you:
    • name;
    • contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

How we collect Data

  • We collect Data in the following ways:
    • data is given to us by you; and
    • data is collected automatically.

Data that is given to us by you

  • The Recruitment Bureau (Kent) Ltd will collect your Data in a number of ways, for example:
    • when you contact us through the Website, by telephone, post, e-mail or through any other means;
    • online enquiry;

in each case, in accordance with this privacy policy.

Data that is collected automatically

  • To the extent that you access the Website, we will collect your Data automatically, for example:
    • we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Our use of Data

  • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    • internal record keeping;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
    1. any of our group companies or affiliates – in order to provide quotations for our services;

in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    1. we store your Data on secure servers.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    1. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
    1. Right to erase – the right to request that we delete or remove your Data from our systems.
    1. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
    1. Right to data portability – the right to request that we move, copy or transfer your Data.
    1. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected].
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

  • This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  • The Recruitment Bureau (Kent) Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of The Recruitment Bureau (Kent) Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  • We may also disclose Data to a prospective purchaser of our business or any part of it.
  • In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

  • You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  • If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  • Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  • This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  • The Recruitment Bureau (Kent) Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.  
       
      You may contact The Recruitment Bureau (Kent) Ltd by email at [email protected].

This privacy policy was created on 01 January 2022.

Contact Us Today
Exclusive 12-Month Rebate and Replacement Policy
 
  • At TRBtalent, we are committed to finding the best candidates for your organisation, ensuring they are a long-term fit.
  • To give you peace of mind, we offer all our clients an exclusive 12-month rebate and replacement policy. This guarantee allows you to recruit confidently, knowing that if the placement doesn’t work out, we have you covered.
Competitive Fees and Flexible Payment Plans
 
  • We understand the importance of managing recruitment costs effectively.
  • Our highly competitive fees start at just 12%, allowing your recruitment budget to go further.
  • We offer a monthly payment plan for clients who prefer to spread the fees over time, providing flexibility to meet your financial planning needs.
By combining our  comprehensive recruitment process with these client-centric policies, TRBtalent ensures you receive exceptional value and security in your hiring decisions.

finding your ideal candidate
our 5-step process

Step 1: Understanding Your Organisation’s DNA
We start by understanding your organisation’s DNA, business offerings, and culture allowing us to identify candidates who will not only fit in but will also contribute positively and stay long-term.
 
Step 2: Crafting a Compelling Job Advert
We create job adverts that do more than just list duties; they highlight your employer brand, organisational culture, and future prospects. This approach attracts candidates genuinely interested in your company and the job.
 
Step 3: Maximising Candidate Reach
We employ a dual strategy to reach the best candidates:
Proactive Candidate Search (63% of successful placements): Utilising advanced AI software across multiple online databases and our own TRBtalentpool© maximises the number of suitable candidates that are aware of your role.
Job Marketing (37% of successful placements): We market your job on various platforms including general job boards, geographically specific sites, industry-specific sites, social networks, and membership sites to attract a wide range of candidates.
Step 4: Conducting Thorough Interviews
No CV is submitted without a thorough vetting process. Each candidate undergoes a meticulously crafted interview to assess their suitability for your role. This rigorous screening ensures that only the best candidates are presented to you.
 
Step 5: Managing the Job Offer Process
We handle the job offer stage with great care to minimise risks such as counteroffers and offer rejections. By staying on top of all potential issues, we maximise the chances of offer acceptance.
 
Commitment to Outstanding Communication
Aligned with our customer-centric philosophy, we maintain a robust candidate and client communication strategy. We keep all candidates informed about their status at appropriate times throughout the recruitment process, ensuring a positive experience regardless of the outcome.  Our clients receive the same level of engagement.
By following these steps, we ensure that you find candidates who not only meet your requirements but also align with your company’s values and culture, leading to long-term success and satisfaction for both parties.

TRBtalent: Confidence in Recruitment

Exclusive 12-Month Rebate and Replacement Policy
 
  • At TRBtalent, we are committed to finding the best candidates for your organisation, ensuring they are a long-term fit.
  • To give you peace of mind, we offer an exclusive 12-month rebate and replacement policy for all our clients.
  • This guarantee allows you to recruit with confidence, knowing that if the placement doesn’t work out, we have you covered.
Competitive Fees and Flexible Payment Plans
 
  • We understand the importance of managing recruitment costs effectively.
  • Our highly competitive fees start at just 12.5%, allowing your recruitment budget to go further.
  • We offer a monthly payment plan for clients who prefer to spread the fees over time, providing flexibility to meet your financial planning needs.
By combining our  comprehensive recruitment process with these client-centric policies, TRBtalent ensures you receive exceptional value and security in your hiring decisions.
The Hiring Checklist - Building Your Team

Please enter your details to receive your free report!

GDPR Compliant Opt-in
Your email address is 100% secure. By downloading this report, you consent to receive regular emails from TRBtalent with updates and ideas on attracting talent along with the occasional promotion for our recruiting service. You can automatically opt out at any stage thereafter.

Diversity, Equity and Inclusion
- the Ultimate Guide

Please enter your details to receive your free guide!

GDPR Compliant Opt-in
Your email address is 100% secure. By downloading this report, you consent to receive regular emails from TRB Talent with updates and ideas on attracting talent along with the occasional promotion for our recruiting service.